Is message cost part of the subscription?

External message cost is calculated by provider and the balance available on your plan.

Customer segmentation & automation

Every customer gets the message that fits them

Segment customers by their actual behavior, and run email and WhatsApp at the right time instead of sending everyone the same message.

Build your first segment

Build tighter segments from real customer data

Example: bought once + last order over 60 days ago + located in Cairo + order value over 500 EGP

Purchase count
Last order date
Location
Order value

01 / 03

Automation

Run messages that send themselves at the right moment in the customer journey.

Bring back a customer who started an order and didn't finish
Remind a customer to come back after a while since their last order
Ask for a review after the order is delivered
Send an offer when a segment's conditions are met
Notify the customer when their order status changes
Schedule a campaign and send it to the right segment

02 / 03

Email and WhatsApp in the same customer journey

Choose the channel, the message, and the timing, and track delivery from the same system. External message costs are calculated by provider and balance.

03 / 03

Reports & analytics ← Offers engine ←

Frequently asked questions

Yes, based on the conditions and timing you set for each segment.

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