Type what you're trying to do, or pick the right section, and you'll get a step-by-step walkthrough.

Go to the dashboard and click "New Store", pick one of the seven templates, then add your first products — your store is ready to publish in minutes.

Covers picking a template, uploading products, connecting a payment gateway and a shipping company, and connecting your domain, in the recommended order for a smooth launch.

Upload a CSV with your whole catalog at once, or add products one by one from the Products page.

Go to Settings → Domain, add your custom domain, then update the DNS records shown on screen; it usually activates within a few hours.

When the 3-day free trial ends, pick one of the three plans from the Billing page and enter payment details to keep your store running without interruption.

We import your products, orders and customers automatically from Shopify; you only need to reconnect local payment gateways and shipping companies afterward.

Same automatic catalog and order migration, plus a small manual step to rebuild any custom template pieces.

We move your order and customer data from Easy Orders directly; only the payment gateway needs to be reconnected.

Products, orders and customers migrate automatically; payment gateways, shipping companies and custom design need a one-time manual setup.

Migration usually takes one to three business days depending on catalog size; your old store keeps running until the move is fully complete.

From the dashboard, go to Orders → Create Order, enter the customer's details, add products, then choose a payment method.

Change an order's status (processing, shipped, delivered) right from the order detail page; the customer gets an automatic notification on every update.

Open the order and click "Refund", then choose a full or partial refund as needed.

Use the status, date and payment-method filters at the top of the orders list, then export the results to Excel with one click.

Pending orders are waiting on payment or stock confirmation; review them from the "Pending" filter and complete them manually once the missing data is available.

Go to Products → Add Product, enter the name, price, images and description, then save to publish it instantly.

Select several products from the list and use "Bulk Edit" to change price, stock or category for all of them at once.

Add variants like size and color from the "Options" tab inside the product page; each variant has its own price and stock.

Enable the "Digital product" type and upload the file; the download link reaches the customer automatically right after payment.

Upload several images per product and drag to reorder them; the first image shows as the main image in the store.

From Customers → Customers, click "+ Add customer" and fill in the first and last name, plus at least an email or phone number.

No, bulk customer import from a file isn't available in the dashboard yet (unlike product import). Manual add or automatic sign-up from the storefront are the only ways in.

On the customer's own profile (click their name in the list) you'll find a stats bar at the top showing days as a customer, total orders, and total amount spent.

Use the "Segments" feature under performance tracking, which lets you build a customer segment with custom rules (like top spenders or most frequent buyers) or use one of 10 ready-made segments.

Yes, from Customers → Leads. This page collects every contact-form submission from your store in one exportable table.

No, deleting a customer only removes their account — their order history stays intact on the Orders page separately.

Go to Settings → Payment Gateways, enable Kashier and enter your account's API keys; it starts accepting payments immediately.

Same steps: enable the gateway from the same page and enter the account details you received directly from the provider.

Enable them from the same Payment Gateways page; the installment option then appears automatically to your customers at checkout.

Enable "Cash on Delivery" from Settings and set a maximum order value or restrict it to specific areas if you want.

The common cause is cancelled or refunded orders counted in the TakeTheme dashboard that don't show as a successful transaction at the gateway; check the monthly reconciliation report to confirm.

Go to Settings → Shipping, enable Bosta and enter your account details; a shipping label is created automatically with every confirmed order.

Enable Mylerz from the same shipping page; it suits fast delivery within major cities.

Set Turbo's coverage zones and shipping prices from the carrier's own settings after connecting the account.

Split Egypt into shipping zones and set a different price for each one, with optional free shipping above a set threshold.

Print the label directly from the order detail page as a ready-to-print PDF.

Enable the automation from Marketing → Abandoned Cart, and set the timing and message text over WhatsApp or SMS to reach the customer automatically.

The system includes: direct discounts, buy-together bundles, coupons, segment-based offers, timed offers with a countdown, and post-purchase upsells.

Split your customers by purchase history or value, then send a tailored offer to each segment from the Campaigns page.

Create a discount code and set its rules (percentage or fixed amount, minimum order, expiry date) from the Coupons page.

Show the customer an extra product right after payment completes, added with one click and no re-entering payment details.

Enable CAPI from Settings → Tracking to send events straight from TakeTheme's server to Meta, bypassing browser cookie blocking.

Add each platform's pixel ID from the same tracking page; the system supports up to four ad platforms via CAPI.

This is normal, caused by browsers blocking traditional trackers; server-side tracking (CAPI) narrows the gap significantly but doesn't eliminate it entirely.

GTM runs from the browser and is affected by ad blocking, while CAPI sends data straight from the server and is more accurate.

Use the Events Testing tool in Ads Manager to confirm every event (view, add-to-cart, purchase) arrives correctly.

Drag any section from a library of 104 sections and 75 widgets and drop it wherever you want on the page — no code required.

Open the builder from the store editor, pick a category (Hero, Products, Offers, Reviews, Content) and drag what fits.

From Appearance settings, change the color palette and base font across the whole store in a few clicks.

Choose from seven templates designed for different sectors (fashion, electronics, beauty, toys and more) — you can switch between them later without losing your data.

Add custom code to any single section from that section's settings panel when you need finer control over the design.

Go to Settings → Billing to review your current plan, usage details, and next renewal date.

Switch between Launch (599), Pro (1250) and Scale (3450) at any time; the difference is prorated against the rest of your billing period.

Usually a payment renewal issue; update your payment details from the Billing page to reactivate the store immediately.

Download each month's invoice as a PDF from the invoice history inside the Billing page.

Review the full refund policy on the "Refunds" page in the site footer.

Home shows a quick summary of your top numbers plus a widget tracking your store setup completion, while Analytics is fully dedicated to digging into the numbers: conversion funnel, sales by country and device, and a large customizable metrics catalog.

Yes, the date-range picker at the top of the Analytics page drives every card and chart shown, and there's a "Compare with" option against a previous period to measure growth or decline.

Check the conversion funnel in the "Visitors and conversion rate report" article to pinpoint exactly which step is losing most visitors before purchase.

The two terms mostly refer to the same concept (number of browsing sessions), but some parts of the interface use English terms alongside a fully Arabic UI — check the actual numeric values to confirm they match.

Go to Settings → Staff, invite a member by email and set their role (manager, sales staff, shipping supervisor).

From the profile menu at the top → Settings → Language; the change applies only to your account, not the storefront language shown to customers.

Connect a professional inbox on your store's domain (like info@yourstore.com) from the domain settings once it's connected.

Add your domain from Settings → Domain and update the DNS records as instructed; it usually activates within a few hours.

Edit your store name, logo and the contact details shown to customers from General Settings at any time.