The current state of reconciling and matching payment gateway transfers with your store's orders.
Last updated: 2026-09-07
🔍 Reconciling financial transfers (settlement)
We reviewed the TakeTheme dashboard looking for a dedicated settlement/reconciliation report that automatically matches every incoming bank transfer from payment gateways with your store's orders, and did not find a page or feature by this name or with this exact function at the time of writing.
💡 Important: TakeTheme shows total sales and every order's details and payment method from the Orders and Reports pages, but matching these figures against the gateway's or bank's statement (step by step, transfer by transfer) is currently a manual process outside the dashboard.
🔧 Suggested steps for manual reconciliation
Export an orders report from the TakeTheme dashboard (from the Orders page → Export) for a specific period (a month, for example), and include the payment method column.
Download the Transactions Statement for the same period from the dashboard of every payment gateway you've enabled.
Compare each order's number or Transaction Reference between the two files to confirm each order was actually collected and transferred to your account.
💡 If you need accurate, recurring automatic reconciliation, we recommend contacting the TakeTheme support team to ask about the latest available tools, or using an accountant/external accounting system that integrates gateway data with store reports.
❓ Frequently asked questions
Is there a ready-made reconciliation report inside TakeTheme?
We did not find a report by this name at the time of reviewing the dashboard — reconciliation currently relies on exporting order data from TakeTheme and comparing it manually with the gateway's statement.
What's the most important number to rely on for reconciliation?
The order number or Transaction Reference shown in each order's details — use it as the shared identifier between TakeTheme's reports and the gateway's statement.
