Digital Products and Files
Sell digital files instead of physical products that need shipping.
Last updated: 2026-09-27
🔧 Steps to add a digital product and upload its files
1
When creating a new product, choose Product type: Digital instead of Physical — digital products have no shipping or weight, and the customer receives it directly after payment.
2
From the Pricing section, choose the appropriate pricing type: Fixed (a set price), Free (no charge), or Pay what you want — an option specific to digital products that lets the customer set the amount they pay.
📍 Pricing types specific to digital products, and the Digital Files section with a file uploaded
3
From the Digital Files section, click Upload files and upload the file or files that will reach the customer after payment (a document, an image, etc.).
4
Enable Notify previous buyers if you edited or added a new file and want customers who already purchased the product to be notified of the update.
💡 We noticed a "Delivery & protection" section appearing next to a lock icon on the digital product — it appears to be available only on certain plans, and we were not able to open it to verify its content in detail.
❓ Frequently asked questions
Does a digital product need shipping or a delivery address?
No, digital products are entirely exempt from shipping settings, and the customer receives the file directly after completing payment.
Can I upload more than one file to the same digital product?
Yes, the Digital Files section allows uploading more than one file, and all of them reach the customer with the same purchase.
What's the point of the "Pay what you want" option?
It lets the customer set the amount they can afford to pay for the product, which is useful for content like templates or courses where you want flexible or donation-style pricing.
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