Steps to create a shipment and track it from the fulfillment page.
Last updated: 2026-09-07
🔧 Steps to create a shipment and track its status
Open the details of the order you want from the orders page, then go to the order's Fulfillment page (its URL follows the pattern /fulfillment-orders/1 within the order page).
In the Shipping company field, search for the carrier you want to ship with (Bosta / Mylerz / Turbo).
1 — Shipping company (Carrier).
2 — Tracking Number.
💡 We noticed during the review that the shipping company search list appeared empty with no results, because the test store had no shipping company actually connected at the time. After connecting an actual shipping company from Settings → Shipping Companies, it's expected to appear as a selectable option in this list.
After choosing the company, you can enter the tracking number manually (if the shipment was created outside TakeTheme) or it appears automatically if the shipment was generated through the company's direct connection, then click Save to update the order status to "Shipped".
The customer can then track their shipment's status from the order tracking page on the storefront, or through the shipping company's direct tracking link using the entered tracking number.
❓ Frequently Asked Questions
Do I have to enter a tracking number manually every time?
Not necessarily — if the shipping company is fully connected via API (such as Bosta or Mylerz), the tracking number can be generated automatically when the shipment is created.
Can I ship an order without choosing a shipping company?
Yes, you can enter a manual tracking number only without selecting a specific shipping company, which suits cases where you work with an independent courier or a shipping company not in the list of supported carriers.
