What happens to your balance and subscription period on cancellation, and what we didn't find explicitly stated.
Last updated: 2026-09-07
🔧 Subscription refund policy
1
We reviewed the Billing page and the Cancel subscription section looking for any official text specific to a refund policy.
2
The only text explicitly available upon cancellation is: "Your store will remain running until [end-of-cycle date]. The remaining balance is forfeited at the end of the cycle" — this indicates there is no automatic partial refund for unused time or balance when cancelling mid-cycle.
⚠️ Verification note: We did not find a standalone page or document titled "Refund Policy" within the dashboard itself. The information above is inferred from the warning text shown at cancellation only, and is not a complete official refund policy statement.
💡 For any actual refund case (a billing error, duplicate charge, unintended payment), the fastest reliable path is opening a support ticket directly with the TakeTheme team instead of relying on an automatic refund from the dashboard.
❓ Frequently Asked Questions
If I accidentally paid for a higher plan than I needed, can I get the difference refunded?
We didn't find an automatic refund mechanism within the dashboard for this case — contact TakeTheme support right after the mistaken payment to discuss a possible resolution.
Is a free trial period available before the first payment?
We haven't verified the details of the free trial period specifically within this session — check TakeTheme's general pricing page or ask support directly.
