Quick answers to the most common questions about managing customers.
Last updated: 2026-09-09
From Customers → Customers, click "+ Add customer" and fill in the first name and last name, plus at least an email or phone number.
No, bulk customer import from a file is not currently available in the dashboard (unlike product import). The available methods are manual addition or automatic registration from the storefront.
From the customer's own profile (after clicking their name in the list) you'll find a stats bar at the top of the page showing how many days they've been a customer, total orders, and total amount spent.
Use the "Segmentation" feature under Performance Tracking, which lets you build a customer segment with custom rules (like top spenders or most frequent buyers) or use one of the 10 ready-made segments.
Yes, from Customers → Leads. This page gathers every contact form message received from your store into one exportable table.
No, deleting a customer only erases their account, and their previous order history remains on the Orders page separately.
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