Frequently Asked Questions About Payments

From Settings → Payment Gateways, click "Configure" under the card of the gateway you want (Kashier, Paymob, Tabby, Tamara, or cash on delivery), fill in the required keys from your account with the provider, then save.

Yes, you can enable several gateways together, and the customer will pick whichever method suits them at checkout from the available options.

Usually because of gateway fees, timing differences in transfers, cancelled or refunded orders, or cash-on-delivery sales that don't pass through an electronic gateway to begin with.

No, fee percentages are set in your direct contract with each payment provider, and are not displayed inside the TakeTheme dashboard.

No, card data is sent directly to the accredited payment gateway's servers, and is not stored on TakeTheme's servers.

We did not find a dedicated report by this name at the time of review — reconciliation currently relies on manually comparing an orders export from TakeTheme with the gateway's statement.